Increase Productivity in Your Service Department

With the right plan in place your fixed operations can become a significant contributor to the bottom line while providing a customer experience that keeps them coming back.

Learn More Contact Us

Providing Solutions Based on Results

DTC Retail Consulting offers “in the trenches” automotive and RV experience combined with knowledge of proven management techniques to help our clients achieve success. What makes us even more appealing to dealers is the personal service. We’re proud to say we’re not a big, faceless firm that offers canned solutions. If you choose DTC Retail Consulting, you’ll get solutions designed specifically for your operation- and you’re never more than a phone call away from speaking directly to your consultant. If questions come up, just give us a call. It’s all part of our dedication to serving your organization.

One dealer put it this way, “DTC Retail Consulting is the most cost effective and results-oriented person on my payroll. They provide high-level management for less than I pay for a porter.”

Client Testimonials

  • small_image

    We have utilized Don’s training here at Crestview for a period of over three or four years and have always found Don’s instructions to be useful, accurate and profitable. On the first day he gained the respect of our department managers quickly which enabled the training to move smoothly and effectively. He is “hands-on” with all personnel and all gain from his experience and recommendations. We would recommend Don’s services to anyone needing to increase Service and Parts department productivity.

    -Steve Spearing, President Crestview RV Superstore San Antonio, TX

small_image

Service Department

We carefully assess your Service Department's needs and how well your current processes are working to meet them. We will work one on one with your staff to set goals, define processes and better utilize your current tools. How much smoother will your Service Department run with a good action plan in place?

With decades of experience in the trenches of dealerships, performing every imaginable task first hand, we know what it takes to get the job done.

small_image

Parts Department

There are many different ways your Parts Department can lose money. We offer inventory investment analysis, employee efficiency reports, annual physical inventory supervision and much more to help keep your Parts Department at maximum profitability.

Keep control of your inventory and staff by implement the correct structure for you business.

small_image

Body Shop

We perform a detailed analysis of your operation that allows us to develop a plan to improve the cycle time, quality and production of your shop. Process is extremely important in the Body Shop to stay in control of material expense, paint & material inventory and parts availability. We implement processes to address these and other critical areas of your operation.

small_image

Speaking Engagements

Don is available to give keynote speeches or address specific industry topics for your dealer group, association or 20 group. If interested in booking Don for your event, just give us a call.

Contact us today at 803-917-9991 or email us at Don@dtcretailconsulting.com

Links
Message from Don
We believe that honesty is the foundation for every successful business. At DTC Retail Consulting, you can trust us to find the solution that is right for you. I am passionate about this business and the success of the dealers I work with. I can’t imagine doing anything else. Each DTC consultant was carefully selected to reflect these same values I hold to ensure we always provide value to our clients.
Quick Contact
Figero WordPress Theme Designed By InkThemes.com