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On-Site Service Advisor Training ProgramRight on target...Right on-site Your Service Advisor creates a larger impression of your store than any other person in the company. Have you provided the training that it takes to make them, and thusly your store, a success? We now offer two-day, on-site Service Advisor training that is designed specifically to address the needs of YOUR operation. Instead of sending your Service Advisors out of the store for a couple of days, or even a week, why not have our trainers come to you? Our process begins with a pre-evaluation phone call to the Dealer/GM and the Service Manager to identify specific weaknesses or areas of opportunity to focus on during the visit. Then, we design a training format that addresses those specific areas. This is a targeted solution as opposed to standard training, where your Service Advisor sits in a classroom and absorbs general, non-specific information and may not even have enough time to ask pinpointed questions. With our program, service lane observation, on-the-lane training and one-on-one coaching is performed over the course of two days. Our visit is wrapped-up with a final meeting involving the Dealer/GM and the Service Manager to review accomplishments made during the visit. Call us today, 803-530-0396, for additional information about this cost effective, targeted program or to schedule the training for this strategically important position. Or click here to contact us through this website. |
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